{"id":9833,"date":"2021-10-23T16:39:58","date_gmt":"2021-10-23T14:39:58","guid":{"rendered":"https:\/\/www.kitciel.com\/zwroty-i-wymiany\/"},"modified":"2026-04-17T23:18:04","modified_gmt":"2026-04-17T21:18:04","slug":"zwroty-i-wymiany","status":"publish","type":"page","link":"https:\/\/www.kitciel.com\/pl\/zwroty-i-wymiany\/","title":{"rendered":"Zwroty i wymiany"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9833\" class=\"elementor elementor-9833 elementor-6018\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53f59ae elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53f59ae\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-786ae61\" data-id=\"786ae61\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a461a8c elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"a461a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-box-open\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-6a5dbc8\" data-id=\"6a5dbc8\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3c87bb elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"c3c87bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-8df5853\" data-id=\"8df5853\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fba282f elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"fba282f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:850}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-box\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-7fddeb3\" data-id=\"7fddeb3\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae2a201 elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"ae2a201\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:950}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-b8661c9\" data-id=\"b8661c9\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f340b8f elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"f340b8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:1600}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"  porto-icon-shipped\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-20bd9112 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20bd9112\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-437b84a9\" data-id=\"437b84a9\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61fbc62a elementor-widget elementor-widget-text-editor\" data-id=\"61fbc62a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Przegl\u0105d<\/h2>\n<p>Termin zwrotu towaru w celu uzyskania zwrotu pieni\u0119dzy lub wymiany wynosi 15 dni kalendarzowych od jego otrzymania. Je\u015bli od zakupu min\u0119\u0142o 15 dni, nie mo\u017cemy zaoferowa\u0107 pe\u0142nego zwrotu ani wymiany.<\/p>\n<p>Aby kwalifikowa\u0107 si\u0119 do zwrotu, przedmiot musi by\u0107 nieu\u017cywany, kompletny i w takim samym stanie, w jakim go otrzyma\u0142e\u015b. Musi by\u0107 r\u00f3wnie\u017c w oryginalnym opakowaniu.<\/p>\n<p>Inne przedmioty bezzwrotne:<\/p>\n<ul>\n<li>Produkty, kt\u00f3re zosta\u0142y zainstalowane, uszkodzone i\/lub niekompletne.<\/li>\n<li>Niestandardowe produkty wykonane na miar\u0119&nbsp;<\/li>\n<\/ul>\n<p>Aby dokona\u0107 zwrotu, potrzebujemy numeru zam\u00f3wienia. Numer ten znajdziesz w potwierdzeniu zam\u00f3wienia, kt\u00f3re otrzyma\u0142e\u015b e-mailem podczas zakupu.<\/p>\n<h2>Zwroty<\/h2>\n<p>Po otrzymaniu i sprawdzeniu Twojego zwrotu wy\u015blemy Ci wiadomo\u015b\u0107 e-mail z informacj\u0105, \u017ce otrzymali\u015bmy Tw\u00f3j zwr\u00f3cony przedmiot. Powiadomimy Ci\u0119 r\u00f3wnie\u017c o zatwierdzeniu lub odrzuceniu zwrotu.<\/p>\n<p>Po zatwierdzeniu wniosku zwrot zostanie przetworzony, a kredyt zostanie automatycznie zastosowany do Twojej karty kredytowej lub oryginalnej metody p\u0142atno\u015bci w ci\u0105gu 5 dni roboczych.<\/p>\n<p><b>Sp\u00f3\u017anione lub brakuj\u0105ce zwroty<\/b><\/p>\n<p>Je\u015bli jeszcze nie otrzyma\u0142e\u015b zwrotu, najpierw sprawd\u017a ponownie swoje konto bankowe.<\/p>\n<p>Nast\u0119pnie skontaktuj si\u0119 ze swoim bankiem lub firm\u0105, kt\u00f3ra wyda\u0142a Twoj\u0105 kart\u0119 kredytow\u0105. Zaksi\u0119gowanie zwrotu pieni\u0119dzy na Twoim koncie mo\u017ce zaj\u0105\u0107 troch\u0119 czasu.<\/p>\n<p>Je\u015bli zrobi\u0142e\u015b to wszystko i nadal nie otrzyma\u0142e\u015b zwrotu pieni\u0119dzy, napisz do nas na adres <a href=\"mailto:info@kitciel.com\"><strong>info@kitciel.com<\/strong><\/a> lub napisz do nas, korzystaj\u0105c z <a href=\"https:\/\/www.kitciel.com\/pl\/kontakt\/\" target=\"_blank\" rel=\"noopener\">formularza kontaktowego<\/a>.<\/p>\n<p><b>Wyprzeda\u017c przedmiot\u00f3w<\/b><\/p>\n<p>Tylko produkty o normalnej cenie mog\u0105 zosta\u0107 zwr\u00f3cone. Przedmioty sprzeda\u017cy nie podlegaj\u0105 zwrotowi.<\/p>\n<h2>Transakcje<\/h2>\n<p>Wymieniamy produkty (bezp\u0142atnie) tylko wtedy, gdy s\u0105 wadliwe lub uszkodzone. Je\u015bli chcesz wymieni\u0107 go na ten sam przedmiot, napisz do nas na<a href=\"mailto:info@kitciel.com\"><strong> info@kitciel.com<\/strong><\/a> lub napisz do nas przez<strong><a href=\"https:\/\/www.kitciel.com\/pl\/kontakt\/\" target=\"_blank\" rel=\"noopener\"> formularz kontaktowy<\/a><\/strong> upewniaj\u0105c si\u0119, \u017ce komunikujesz si\u0119 z nami<strong> numer Twojego zam\u00f3wienia<\/strong> . Po z\u0142o\u017ceniu pro\u015bby otrzymasz e-mail z instrukcjami, kt\u00f3re nale\u017cy wykona\u0107.<\/p>\n<h2>Dostawa i zwroty<\/h2>\n<p><b>Francja (kontynentalna) i Belgia (+ s\u0105siednie kraje europejskie)<\/b><\/p>\n<p>Je\u015bli cena przedmiotu wynosi 290 EUR lub wi\u0119cej, mo\u017cesz go zwr\u00f3ci\u0107 bezp\u0142atnie w ci\u0105gu 30 dni od zakupu.&nbsp;  Etykieta zwrotna zostanie wys\u0142ana poczt\u0105 elektroniczn\u0105 wraz z dok\u0142adnymi instrukcjami dotycz\u0105cymi dostarczenia przedmiotu do najbli\u017cszego punktu odbioru.<\/p>\n<p>Je\u015bli cena przedmiotu jest ni\u017csza ni\u017c 290 EUR lub je\u015bli zwracasz go poza Europ\u0105 (Francja, Belgia i kraje s\u0105siednie). B\u0119dziesz odpowiedzialny za op\u0142acenie w\u0142asnych koszt\u00f3w wysy\u0142ki za zwrot przedmiotu. Koszty wysy\u0142ki nie podlegaj\u0105 zwrotowi.&nbsp;<\/p>\n<p>Aby zwr\u00f3ci\u0107 nam produkt, wy\u015blij go na nast\u0119puj\u0105cy adres:<\/p>\n<p><strong>METRAC LIGHTING<\/strong><br><strong>SAV KITCIEL<\/strong><br><strong>1336A Chauss\u00e9e de Waterloo<\/strong><br><strong>1180 Bruksela &#8211; Belgia<\/strong><\/p>\n<h2>Potrzebuj\u0119 pomocy?<\/h2>\n<p>Skontaktuj si\u0119 z nami przez e-mail <a href=\"mailto:info@kitciel.com\"><strong>info@kitciel.com<\/strong><\/a> lub poprzez <strong><a href=\"https:\/\/www.kitciel.com\/pl\/kontakt\/\" target=\"_blank\" rel=\"noopener\">formularz kontaktowy<\/a><\/strong> w przypadku jakichkolwiek pyta\u0144 dotycz\u0105cych zwrot\u00f3w.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Przegl\u0105d Termin zwrotu towaru w celu uzyskania zwrotu pieni\u0119dzy lub wymiany wynosi 15 dni kalendarzowych od jego otrzymania. Je\u015bli od zakupu min\u0119\u0142o 15 dni, nie mo\u017cemy zaoferowa\u0107 pe\u0142nego zwrotu ani wymiany. Aby kwalifikowa\u0107 si\u0119 do zwrotu, przedmiot musi by\u0107 nieu\u017cywany, kompletny i w takim samym stanie, w jakim go otrzyma\u0142e\u015b. Musi by\u0107 r\u00f3wnie\u017c w oryginalnym [&hellip;]<\/p>\n","protected":false},"author":281,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9833","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zwroty i wymiany - Kitciel.com - Expert en \u00c9clairage Fibre Optique et LED<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kitciel.com\/pl\/zwroty-i-wymiany\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zwroty i wymiany - Kitciel.com - Expert en \u00c9clairage Fibre Optique et LED\" \/>\n<meta property=\"og:description\" content=\"Przegl\u0105d Termin zwrotu towaru w celu uzyskania zwrotu pieni\u0119dzy lub wymiany wynosi 15 dni kalendarzowych od jego otrzymania. Je\u015bli od zakupu min\u0119\u0142o 15 dni, nie mo\u017cemy zaoferowa\u0107 pe\u0142nego zwrotu ani wymiany. Aby kwalifikowa\u0107 si\u0119 do zwrotu, przedmiot musi by\u0107 nieu\u017cywany, kompletny i w takim samym stanie, w jakim go otrzyma\u0142e\u015b. 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